Cookie statement

1. Which cookies we place

2. No language cookie

The site is in English only, so we do not need to remember a language and place no language cookie.

3. Our visitor statistics without cookies

We count visits to the public pages of this site ourselves. The data is stored in our own database in the EU. In addition we use Vercel Web Analytics, described below.

For each page view we store:

• the page, without anything after the question mark in the address, and with codes such as the ones in delivery links replaced by a placeholder;
• the date and time;
• the website you came from (only its name, such as google.com) and the campaign tags in the link you followed, if any;
• the country, region and city of the request, which our hosting provider derives from your IP address while it handles the request;
• the type of device (phone, tablet or computer), the browser and the operating system, without version numbers, and the width of the screen in five broad sizes;
• how long the page was visible, up to 30 minutes, and how far down you scrolled, in quarters.

We do not store your IP address or the full technical description of your browser. For these page-view statistics we store nothing on your device; our script only reads the screen width, whether the page is visible and how far you scrolled.

To count a visitor only once per day, our server computes a code from a random value, your IP address, your browser's description and the name of this site. The random value is replaced every day at midnight (UTC) and deleted after two days. After that, nobody, including us, can link the code to you or to an IP address.

While a page is open and visible, your browser tells our server every 30 seconds that it is still there, so we can see how many people are on the site right now. You leave that list when you close the page, and after 10 minutes at the latest.

Pages behind sign-in (the order flow, the customer portal and the account pages) are not counted, and neither are visits by our own staff, search engines or other automated visitors. We keep page views and funnel steps for 13 months.

4. Vercel Web Analytics

We also use Vercel Web Analytics, a statistics service of our hosting provider Vercel Inc., which is a third party. It counts page views for us, uses no cookies and stores nothing on your device. According to Vercel, a visitor is recognised only within one day through a hash of the request, and no IP address is stored. We see only totals, such as page views per page, country, browser and source. Vercel processes this data for us under a data processing agreement; our privacy notice names the safeguard for the transfer to the United States.

5. Not being counted

You can switch off counting with “Don't count my visits” at the end of this page. We then remove the fsid cookie and no longer record your visits in our funnel statistics, and a small cookie (fsid_optout) remembers your choice for 1 year. You can switch counting back on at any time.

If your browser sends Global Privacy Control or Do Not Track, we do not place the fsid cookie and we count your page view without the daily code. We then cannot tell whether two page views came from the same person, not even on the same day.

Brave and the DuckDuckGo browser send Global Privacy Control by default, Firefox offers it as a privacy setting, and for other browsers an extension such as Privacy Badger can add it. Without JavaScript, our own statistics count nothing at all.

At the end of this page you can see whether your browser sends such a signal.

6. Why we do not ask for consent

Cookies that are strictly necessary for a service you ask for, such as signing in, and functional cookies that only remember a choice you made, do not need consent.

The fsid cookie is used only by us, only to count our own orders in total, with little impact on your privacy. It is not linked to your account and not shared with anyone. We rely on the exemptions for such first-party analytical cookies: in the Netherlands Article 11.7a(3)(b) of the Telecommunications Act, in France the audience-measurement exemption of the CNIL, and in the United Kingdom the statistical-purposes exemption in regulation 6 of the Privacy and Electronic Communications Regulations, as amended by the Data (Use and Access) Act 2025. We do not place it for visitors from Germany or Italy. You can always refuse it with the switch on this page, with Global Privacy Control, Do Not Track or your browser settings.

The personal data involved is processed on the legal bases set out in our privacy notice.

7. Staff tools

In the area used by our own staff to review photos, the browser's local storage keeps working preferences, such as a timer setting. This does not apply to customers or visitors.

8. Refusing or deleting cookies

You can refuse or delete cookies in your browser settings. The site remains readable, but signing in does not work without the sign-in cookie, and your choice of currency is not remembered. Refusing cookies does not change our page-view statistics, because they use none; it only stops the fsid cookie from counting your visits in our funnel statistics.

9. Changes and more information

If we add or change a cookie, we update this statement first. How we handle personal data, and on what legal basis, is explained in our privacy notice. You can send questions to hello@virtualhomestage.com.